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Style Advisor – ME+EM

  • Posted on:

    18.03.2025

  • Open until:

    12.04.2025

  • Type of employment

    Full-time

ME+EM is one of the UK’s fastest-growing luxury fashion brands. As a direct-to-consumer business they operate in a truly omnichannel way, with an extremely successful online store, monthly mailings and stores in London, Edinburgh and concessions in Harrods and Selfridges. Their exciting growth continues in spring 2024 with the opening of their first US stores.
 
ME+EM are looking for a Style Advisors to join their London stores. Candidates must have the flexibility to work across 7 days a week, with 7.5 hour shift working patterns. The ME+EM Style Advisor is responsible for delivering an authentic and memorable service approach. You work well in a dynamic team environment, are a clear communicator, able to multitask and can adapt to high and low traffic patterns.

You should be a FMA member in order to see a full vacancy and apply for the job.

Responsibilities

  • Provide the best experience through speed and accuracy.
  • Ensure you represent the brand at all times by following the company dress code.
  • Continually improve product knowledge and research products online.
  • Be confident in navigating the customer, suggesting alternatives or fulfilling their product requests either within another store or online.
  • Promoting ‘one business’ mindset.
  • Be confident in building organic and long-lasting relationships with customers.
  • Carry out personal styling sessions with confidence.
  • Confident with styling, outfit building and recommendations.
  • Escalate customer complaints to the management team.
  • Awareness of opening and closing duties and support when necessary.
  • Be confident with till functions.
  • Process transactions, refunds and telephone orders confidentially.
  • Understanding the importance of data collection and ensuring GDPR is adhered to.
  • High level of telephone etiquette.
  • Maintaining store visual merchandising standards.
  • Replenishing stock and keeping the shop floor clean and tidy.
  • Assist with deliveries and stock recalls.
  • Being responsible for own H&S and ensuring H&S processes are followed in store.

    • Employee Benefits

  • 33 days annual leave for full time employees (25 days holiday + 8 bank holidays)
  • A day off to celebrate your birthday
  • Pension Scheme
  • Group Life Insurance
  • Employee Assistance Programme (EAP)
  • Length of Service Award
  • Refer a Friend Scheme
  • Staff uniform for retail employees
  • Generous Staff and Friends and Family Discount
  • Annual Volunteer Day
  • Cycle to Work Scheme
  • Tech Scheme
  • Eye Care Vouchers
  • Real Living Wage Employer
  • Employee led committees
  • Social events and biannual parties
  • Enhanced maternity and paternity package after 2 years of service.

    • How To Apply

    APPLY HERE.

    BECOME A MEMBER OF OUR TEAM!

    APPLY NOW